The staff is friendly, we had some small problems in the car in the first months (air condition, wheels) and they solved without no problems at all, I bought a KIA Carens to tow a caravan, the car already had the towing ball so looks to be perfect, but unfortunately the car conditions, special the car engine conditions was very bad. I bought a car with less than 70,000 miles, my wife drive the car to commute (10 minutes), we had an insurance driving tracker that controls speed, braking and acceleration, we have a score of 92 over 100) we didn't do any long trip or tow the caravan until the last December. When we begin our trip to pick up the caravan (1100 miles trip) engine warning light switch on in the first third of the trip, we stop in a mechanic and it was the first time that someone ask me if the car really had the miles it shows in the driving panel. After reset the error we continued the trip and we bring the car to another mechanic in the destiny. After check the car again another mechanic ask me if it really had the miles it said it has... they ask me if I bought it to a private... the engine condition was terrible, injection leaking, turbo system, catalyst...I spend 1000 (car original price was 3000) to repair part of the turbo system, no more time to change anything else due to we wanted to come back home... this time towing the caravan. The engine check light switch on and the car had randomly lost of engine power, specially in the motorway rises, (motorway rises!) the car was about to stop in the middle of the motorway several times... we finally arrived home and I contact Philip Paul staff to explain them the problems....I need a car to tow the caravan and this one clearly doesn't fit my needs, more than 6 months since I bought the car... they just tell me they are not going to do anything... I propose them to change the car for another one in their stock for example and put some money if this was necessary.. just not response at all. I can be just unlucky.. but I clearly will not buy any other car in this company...
Fantastic place. The staff were amazing, even staying late to help me. On my first (and only) visit there, I found the model I wanted, test drove and bought it within 2 hrs. Zero hassle. I will definitely be back for my next car and I will recommend them to everyone.
Lovely staff very helpful and friendly, not in your face pushy like some places. Found it a pleasure looking for a car instead of a bad headache. My husband found the car he wanted with no fuss, very relaxed atmosphere but staff there if needed and very helpful and knowledgeable. Would genuinely recommend to anyone looking for a car to go meet the staff and have a good look around.
I was very happy with my experience of buying a car with Philip Paul. I would recommend them to friends and family
Brilliant staff so helpful ... and an excellent choice of cars ... spotless show room a very pleasant place to take your time making your purchase... once again excellent service so helpful ...
Philip Paul is a UK Car Dealer based in Oswestry, West Midlands. Philip Paul is located at Maes Y Clawdd Maesbury Road Industrial, Maes-Y-Clawdd, Morda, Oswestry SY10 8GA, UK.
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